Customer Success Manager

SaaS
Very lucrative package + commission + additional benefits.
On Application
Munich (Remote)
Bavaria
Germany

Digital transformation had never been an overnight necessity for organisations, that was until 2020.

With the need for enterprise organisations to react quickly and enable entire remote workforces, the pandemic has resulted in a 64% increase in digital transformation.

Strive have partnered with a Tier 1 VC- backed SaaS vendor and we have been tasked with building their Sales Team across EMEA. Currently on the hunt for a German Speaking Customer Success Manager based in Europe to work closely with their Enterprise customers.

The Company

  • Pre-IPO - €185M in Funding.
  • Backed by VC Venture Partners Insight.
  • Over 1,200 customers in over 50 countries.
  • Working with logos such as Blue Prism, Coca Cola, Heineken, Sitecore…
  • 150% year on year growth.

The Leadership & Culture

  • An impressive Manager of Customer Success who started out as a CSM and progressed within the company.
  • Leadership are veterans within the MEDDIC eco-system.
  • 4.6/5 Glassdoor Review.
  • 450 employees and growing rapidly & a 10-strong Customer Success Team across EMEA.
  • Notable award winners for “Best Content Management Innovation”, “Best Overall Sales Tech Company” and found on G2's “Best Software Lists”.

The Role & Package Details

  • Customer Success Manager working with DACH customers.
  • Very lucrative package + commission + additional benefits.
  • Mostly remote working – once a week in their Munich office.
  • Opportunity to progress within the company as it promotes internally.

Interview Process

  • 1st - Call w/ Strive
  • 2nd - Internal Talent Acquisition discovery call
  • 3rd - Interview with Hiring manager
  • 4th - Regional Vice President Interview
  • 5th - Panel Interview (Case-Study)
  • Optional: Peer Interview with another CSM

How to apply:

Apply, send me an email, message me on LinkedIn or even just pick up the phone. If you don’t have an up-to-date CV, don’t worry that’s my job to help you with that. Just get in touch with Hannah:

Email: h.aspinall@strive-sales.com

https://www.linkedin.com/in/hannah-aspinall-041a761a8/

Hannah Aspinall

Headhunter

020 3983 0770